Who we are
JOYJOY RECRUITS COMPANY LIMITED (company number 06609003), whose registered office is at 185 Mount Pleasant Lane, London, E5 9JG, is the data controller for personal information described in this notice. You can contact us at support@joyjoyrecruits.co.uk.
What information we collect
We collect information you give us directly, including:
- Employers: your name, organisation, role you need to fill, preferred start date, locum or permanent preference, phone number, email address and any message you include.
- Clinicians and other enquirers: your name, email address, phone number (if provided), the type of enquiry and any message you include.
- Candidates: once we are in conversation, we may collect professional registration details, qualifications, work history, references, right-to-work evidence and DBS information. We do not ask for a CV through this website.
Please do not send health information through the forms on this website. If we need clinical or health-related information to assess a candidate, we will explain what we need and why before asking for it.
How we use your information and why
- To respond to your request or enquiry, and to arrange a conversation. This is necessary for our legitimate interests in providing recruitment services, and for steps you ask us to take before entering into an agreement.
- To introduce suitable candidates to employers, and to manage placements. We only share a candidate's details with an employer after discussing it with the candidate.
- To verify candidates, including registration, right-to-work, DBS and reference checks, which we carry out because the law and clinical governance require them.
- To keep records of our services and meet our legal and regulatory obligations.
- To send you updates about our services, where you have agreed to receive them. You can withdraw consent at any time.
Who we share information with
We do not sell personal information. We share it only where necessary, with:
- Formspree, which securely processes form submissions and forwards them to our inbox on our behalf.
- Employers and candidates, as part of an introduction, with the relevant person's agreement.
- Background check providers, such as the DBS and referees, where we are verifying a candidate.
- Our professional advisers, and regulators or authorities where the law requires it.
Some of our service providers may process information outside the United Kingdom. Where this happens, we make sure appropriate safeguards are in place as required by UK data protection law.
How long we keep information
We keep enquiry details for up to 12 months if no working relationship follows. Where we place a clinician, we keep records for as long as needed to manage the placement and for any period required by law or by our regulators. We review our retention periods regularly and delete information that is no longer needed.
Your rights
Under UK data protection law you have the right to:
- access the personal information we hold about you;
- ask us to correct information that is inaccurate or incomplete;
- ask us to delete your information in certain circumstances;
- restrict or object to some processing;
- receive a copy of information you have given us in a portable format; and
- withdraw consent where we rely on it.
To use any of these rights, email support@joyjoyrecruits.co.uk. We will respond within one month, as the law requires. If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office at ico.org.uk.
Cookies
We explain the cookies used on this website in our cookie policy.
Security
This website is served over HTTPS. We limit access to personal information to staff who need it, and we use secure systems to store and transmit it.
Changes to this notice
We may update this notice from time to time. The date at the top of the page shows when it was last changed.